Platinum Customer Success Manager - Nashville, TN

UPS · US - NASHVILLE HUB (TNMAS), United States of America

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Company
UPS
Location
US - NASHVILLE HUB (TNMAS), United States of America
Posted
October 3, 2026

About this job

Job Description This position will support a territory including Nashville, TN and surrounding areas. The Platinum Customer Success Manager (CSM) will oversee and nurture relationships with large customers. The Platinum CSM will act as a trusted advisor, drive value realization and long-term success for our strategic customers. The ideal Platinum CSM will excel at building strong business collaboration, understand complex business needs, and align our solutions to meet those objectives. With a focus on client satisfaction, retention, and growth, the Platinum CSM will proactively address challenges, identify available solutions and upsell opportunities. They would ensure seamless collaboration across internal teams to deliver exceptional customer service.…

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