Medical Information Client Manager / Team Lead

About this job

Act as liaison with client stakeholders to manage all aspects related to services provided by EVERSANA Medical Information Contact Center Medical Communications (EVERSANA -MICC) Perform project escalations in a timely manner when client performance requirements are not met. Address client concerns in reference to products, services rendered or employee interactions. Serve as resource person for staff regarding the client, client procedures, and client product(s). Participate in client audits and collaborate with EVERSANA Quality to facilitate audits. Manage client invoicing. TEAM LEADERSHIP Mentor junior staff. Provide initial and ongoing training to staff. Ensure staff performance and proficiency across client product(s) & procedures.…

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Most-requested skills in the United States

Based on 1,052 United States vacancies that list requirements, these are the skills employers ask for most often.

• Leadership60% of postings
• Strategy59% of postings
• Stakeholder Management44% of postings
• Budgeting27% of postings
• Project Management23% of postings
• Coaching23% of postings
• Agile/Scrum6% of postings
• Team Leadership6% of postings

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