Customer Relationship Supervisor M-F 8 AM - 5 PM EST
UPS · US - MARKEN HEADQUARTERS (NCSLA), United States of America
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- Company
- UPS
- Location
- US - MARKEN HEADQUARTERS (NCSLA), United States of America
- Posted
- September 10, 2026
About this job
The Client Relationship Manager will provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution. Main Duties and Responsibilities: Develop excellent working relationships and communicate courteously with the customer to influence the achievement and maintenance of service performance and encourage new business with existing clients. Advise customer latest booking times and documentation required. Booking and processing shipment requests within Marken’s internal database and generating and verifying shipping documentation. Manage and mentor any Customer Service agent direct reports ensuring compliance within day-to-day activities.…
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