Customer Success Team Agent II

Coinbase · Remote - USA · Remote-friendly

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Company
Coinbase
Location
Remote - USA
Posted
October 31, 2026

About this job

Requirements: Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality. Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.…

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Most-requested skills in the United States

Based on 1,032 United States vacancies that list requirements, these are the skills employers ask for most often.

  • Communication89% of postings
  • Troubleshooting28% of postings
  • CRM11% of postings
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  • English10% of postings
  • Jira5% of postings
  • Ticketing4% of postings
  • SLA3% of postings
Customer Support skills

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