Senior Customer Success Executive-ServiceNow

ServiceNow · Kirkland · Remote-friendly

Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.

Check my CV — freeApply on jobs.smartrecruiters.com ↗

You will leave NewLuxJob. We do not receive or handle applications.

Company
ServiceNow
Location
Kirkland
Employment type
Full-time
Posted
October 29, 2026

About this job

As a trusted C-Suite / executive level advisor on ServiceNow offerings, the Senior Customer Success Executive owns the post-sale customer relationship, aiming to increase customer satisfaction and drive retention through Impact delivery. Senior CSEs are experienced individuals who bring a consultative, problem-solving approach to partnering with senior customer stakeholders to derive value from our platforms. They demonstrate a strong understanding of customer’s industry and specific business strategies, driving alignment between these factors and what ServiceNow can offer to enable better business outcomes for their customers. This role drives business transformation by maximizing the long-term strategic value of ServiceNow and ensuring that every aspect of the customer’s platform and…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in the United States

Based on 1,037 United States vacancies that list requirements, these are the skills employers ask for most often.

  • Communication89% of postings
  • Troubleshooting28% of postings
  • CRM10% of postings
  • Salesforce10% of postings
  • English9% of postings
  • Jira5% of postings
  • Ticketing4% of postings
  • SLA3% of postings
Customer Support skills

Similar jobs

See if your CV fits this job

Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.

  • Instant match score for this role
  • Tailored cover letter in one click
  • Free — no credit card
Check my CV — free