Corporate Services Support Specialist

Hearst · Dallas

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Company
Hearst
Location
Dallas
Posted
October 26, 2026

About this job

The Opportunity As a Corporate Services Support Specialist, you will be a trusted first point of contact for internal users, resolving incidents and requests while helping employees stay productive in the office and working remotely. You will work with teams across the organization to diagnose issues, guide users, provision equipment and accounts, and identify opportunities to improve the support experience. Your work will help maintain reliable, secure and efficient technology services for the people who build and support our software solutions. On-site: This role is based on-site in Dallas. What You'll Do Analyze, troubleshoot and resolve corporate user service desk tickets in a timely manner while maintaining appropriate documentation and service levels.…

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Most-requested skills in the United States

Based on 941 United States vacancies that list requirements, these are the skills employers ask for most often.

  • Communication89% of postings
  • Troubleshooting29% of postings
  • CRM11% of postings
  • Salesforce10% of postings
  • English9% of postings
  • Jira6% of postings
  • Ticketing4% of postings
  • Zendesk3% of postings
Customer Support skills

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