Senior Customer Success Associate

About this job

We are seeking a detail-oriented and customer-focused Senior Customer Success Associate to join our team. In this role, you will be responsible for managing and supporting Independent Director relationships and appointments for structured finance, special purpose entities, and other corporate governance engagements. This role serves as the primary point of contact for customers throughout the entire engagement lifecycle, from onboarding and appointment coordination through ongoing support, contract review, renewals, and service delivery. The ideal candidate is able to manage multiple transactions, priorities, and deadlines in a fast-paced environment while building strong customer relationships, reviewing and coordinating governance-related documentation and agreements, and ensuring…

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