Customer Support Representative

HelloGov AI · Miami

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Company
HelloGov AI
Location
Miami
Employment type
Full-time
Posted
September 25, 2026

About this job

HelloGov AI is a Miami-based govtech company transforming how people interact with government services. Using advanced artificial intelligence, we streamline complex processes like passports, travel visas, and vehicle registration. Located in the heart of Brickell, our vision is to make the customer experience seamless through our marketplace of trusted couriers. The Role As a Customer Support Representative, you will handle direct outbound calls to customers seeking assistance with government service applications. You will deliver clear, efficient, and concierge-level support in every interaction. This is a high-volume, customer-centric role with around 200 calls per day, where every conversation is an opportunity to make a lasting impression.

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Most-requested skills in the United States

Based on 951 United States vacancies that list requirements, these are the skills employers ask for most often.

  • Communication90% of postings
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Customer Support skills

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