Vice President, Technology Service Desk/On-Site Support

About this job

We’re seeking a Vice President, Technology Service Desk/On-Site Support professional to join our Work Place Technologies Team in Lake Mary, Florida. In this role, you'll make an impact in the following ways: Serving as the senior leader of the desktop support team, setting the standard for exceptional client service through personal example To be successful in this role, we're seeking the following: Desktop support and lead role in a large environment for 10 years Hardware Break fix, software installation and troubleshooting Microsoft Windows 11 and Mac OS management Service Now, Remote Support, Customer service Inventory management with occasional local travel At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here’s a few of our recent…

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Most-requested skills in the United States

Based on 951 United States vacancies that list requirements, these are the skills employers ask for most often.

• Communication90% of postings
• Troubleshooting29% of postings
• CRM10% of postings
• Salesforce10% of postings
• English9% of postings
• Jira6% of postings
• Ticketing5% of postings
• Zendesk4% of postings

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