Desktop Support Technician
New Relic · San Francisco
Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- New Relic
- Location
- San Francisco
- Salary
- $43.08 — $53.85
- Posted
- October 7, 2026
About this job
Your opportunity New Relic is seeking a highly motivated individual to join our IT Support team! This role incorporates Tier 1 and Tier 2 technical support, ranging from password resets to systems administration. In addition to day-to-day work, you will have opportunities to spearhead projects, learn new platforms, and collaborate with cross-functional teams. We are looking for a creative problem solver with a strong work ethic. We expect our technicians to provide intuitive tech support, know how to ask the right questions, and be empathetic to our end users. To succeed in this role, you must be self-driven and passionate about learning. We value a strong team dynamic, and we encourage both independent and collaborative working styles.…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Most-requested skills in the United States
Based on 951 United States vacancies that list requirements, these are the skills employers ask for most often.
- Communication90% of postings
- Troubleshooting29% of postings
- CRM10% of postings
- Salesforce10% of postings
- English9% of postings
- Jira6% of postings
- Ticketing5% of postings
- Zendesk4% of postings
Similar jobs
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card