Senior Specialist, Customer Experience and Design

Mastercard · O Fallon

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Company
Mastercard
Location
O Fallon
Employment type
Full-time
Posted
October 2, 2026

About this job

Title and Summary Senior Specialist, Customer Experience and Design Overview: This role will be joining the Mastercard Safety Net Team. Safety Net leverages the Mastercard network to identify and limit issuer and acquirer losses from large-scale fraud attacks—providing an secondary layer of defense independent from customer systems—with selective controls that can block transactions for issuers based on multiple criteria while also alerting acquirers of suspect transactions. By monitoring the network on a global scale, Safety Net identifies and limits the impact of cyber attacks if customer or processor systems are breached—helping to minimize their financial and reputational impact. The role: Provides designs specifications for and develops new products and services or their components.…

This is a short summary.

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Customer Support skills

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