Technical & Sim Support Specialist - Teir1/2

Chamberlain University · Chicago

Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.

You will leave NewLuxJob. We do not receive or handle applications.

Company
Chamberlain University
Location
Chicago
Employment type
Full-time
Posted
September 29, 2026

About this job

Opportunity at a Glance The Technical & Simulation Support Specialist is a Tier 2 support technician with advanced technical skills and knowledge of supporting classroom and back office operations. This position supports all campus equipment and services at the campus and associated campuses/remote locations. In addition to the above, this role is responsible for providing intermediate level of technical support to the SimCare center. Responsibilities IT Support: Provides Tier 1 & 2 support to the campus and associated campuses/remote locations. Coordinates daily inspections of classroom equipment and processes repair tickets accordingly. Builds images and software packages to deploy. Assists Student Workers and Support Tech I with Student Help Desk support issues.…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in the United States

Based on 951 United States vacancies that list requirements, these are the skills employers ask for most often.

  • Communication90% of postings
  • Troubleshooting29% of postings
  • CRM10% of postings
  • Salesforce10% of postings
  • English9% of postings
  • Jira6% of postings
  • Ticketing5% of postings
  • Zendesk4% of postings
Customer Support skills

Similar jobs

See if your CV fits this job

Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.

  • Instant match score for this role
  • Tailored cover letter in one click
  • Free — no credit card
Check my CV — free