Customer Experience Customer Success Specialist

Cisco · Research Triangle Park

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Company
Cisco
Location
Research Triangle Park
Employment type
Full-time
Salary
$98,200.00 to $130,900.00
Posted
September 22, 2026

About this job

The application window is expected to close on: 09/18/2026 Why This Role Passionate about Secure Email and energized by helping customers get real value from their technology? We're looking for a technically sharp, customer-focused innovator who turns adoption challenges into wins. If you pair a firm technical foundation with genuine relationship-building skills — and you're eager to grow — let's talk. About the Role As a Customer Success Specialist, you'll drive adoption and value realization across Cisco Security solutions, leading to successful renewals and business growth. Using AI-driven insights and a deep understanding of customer environments, you'll tailor adoption strategies, build and execute Technical Adoption Plans (TAPs), and become a trusted advisor to customers and internal…

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