Partner & Enterprise Support Lead

Waymo · San Francisco

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Company
Waymo
Location
San Francisco
Salary
$226,000 — $278,000
Posted
September 21, 2026

About this job

This role will report to the Director of Market Support & Service. You will: Define and execute the global, multi-year strategic vision to transform Waymo's partner & enterprise support organization into a tech-enabled, non-linearly scaling operation. Lead the deployment of specialization to solve partner issues, deploy innovative solutions, tools, automation and AI-driven strategies to empower Waymo’s partners to succeed and thrive while maximizing operational scale and quality. Own the global organizational design, resource forecasting, KPI standards, Quality standards and adherence for a 24/7 multi-channel, multi-language global support and service network to keep Waymo’s on the road.…

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