Customer Service Supervisor

About this job

The Customer Service Supervisor is responsible for leading a global Customer Care team who is responsible for delivering exceptional customer experience while ensuring compliance with international shipping regulations and export documentation requirements. This role oversees daily customer support operations, order management, export documentation, and cross-functional collaboration with Sales, Supply Chain, Manufacturing, Logistics, Quality, and Trade Compliance. This position reports to the Director of High Growth Markets and is part of the Global Customer Care Center of Excellence located in Deer Park, IL and will be an on-site role. This role will primarily support our EMEA Indirect and RCIS regions.…

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