Group Lead, Customer Service Distribution

AbbVie · Florham Park

Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.

Check my CV — freeApply on jobs.smartrecruiters.com ↗

You will leave NewLuxJob. We do not receive or handle applications.

Company
AbbVie
Location
Florham Park
Employment type
Full-time
Posted
August 19, 2026

About this job

Customer Service embraces the responsibility of making a remarkable impact on people’s lives through best-in-class service levels and efficient business solutions we create together. This is driven by our compassion for people, commitment to innovation and inclusion, service to the community, and uncompromising integrity at the heart of everything we do. The Customer Service Lead is responsible for the business process oversight of daily customer service operations, providing team support and service to internal and external stakeholders ensuring compliance with KPIs, regulatory, training, performance, projects that drive for efficiency.…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in United States

Based on 1,048 United States vacancies that list requirements, these are the skills employers ask for most often.

  • Communication94% of postings
  • Troubleshooting27% of postings
  • CRM10% of postings
  • Salesforce10% of postings
  • English8% of postings
  • Jira7% of postings
  • Ticketing4% of postings
  • Zendesk4% of postings
Customer Support skills

Similar jobs

See if your CV fits this job

Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.

  • Instant match score for this role
  • Tailored cover letter in one click
  • Free — no credit card
Check my CV — free
Group Lead, Customer Service Distribution — AbbVie | NewLuxJob