Senior Manager, Global Premier Support

Databricks · Mountain View, California; Plano, Texas; San Francisco

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Company
Databricks
Location
Mountain View, California; Plano, Texas; San Francisco
Salary
$170,400 — $234,300
Posted
September 15, 2026

About this job

CSQ227R21 As a leader within the Premier Support team at Databricks, you’ll be responsible for leading and managing a team of Designated Support Engineers which deliver white-glove support experiences for Databricks’ enterprise customers. You will be hiring, mentoring, and developing a team of strong customer technical advocates while closely partnering with go-to-market, field and product teams to deliver the best support experience to maximize customer satisfaction and reduce time to mitigation for technical issues and incidents. The impact you will have: Hire, onboard, and develop a top-tier team of Designated Support Engineers (DSE) Identify and operationalize process improvements to meet or exceed team performance KPIs and create consistently exceptional support experiences Partner…

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Senior Manager, Global Premier Support — Databricks | NewLuxJob