Senior Director, Enterprise Initiatives Support

Hilton · McLean

Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.

You will leave NewLuxJob. We do not receive or handle applications.

Company
Hilton
Location
McLean
Posted
September 9, 2026

About this job

This is your chance to be part of an in-house Brand Performance Support (BPS) team that delivers responsive and effective support to Hotel Leaders across over 9,000 hotels through close collaboration with many parts of the business. As the Senior Director of Enterprise Initiatives Support (EIS) reporting to the Vice President of Brand Performance Support, you will be responsible for leading the support of key enterprise-wide initiatives and programs through driving maximum hotel-level compliance, participation and utilization. When initiatives and programs are supported through EIS, you and your team will collaborate with many other stakeholders while also driving participation and utilization through innovation, technology, data-driven decision making, and automation.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in United States

Based on 284 United States vacancies that list requirements, these are the skills employers ask for most often.

  • Communication90% of postings
  • Troubleshooting28% of postings
  • Salesforce15% of postings
  • CRM11% of postings
  • English7% of postings
  • Zendesk4% of postings
  • Jira4% of postings
  • Ticketing4% of postings
Customer Support skills

Similar jobs

See if your CV fits this job

Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.

  • Instant match score for this role
  • Tailored cover letter in one click
  • Free — no credit card
Check my CV — free
Senior Director, Enterprise Initiatives Support — Hilton | NewLuxJob