Vice President, Production Services Application Support

About this job

In this role, you’ll make an impact in the following ways: Lead day-to-day production services support for applications within the Fund and Investor Solutions platform. Ensure high availability, performance, and operational stability of production systems. Manage and coordinate major incident response, service restoration, escalation handling, and stakeholder communications. Drive root cause analysis and permanent remediation for recurring incidents and platform issues. Partner with engineering and development teams to improve application resiliency, supportability, and release quality. Implement and enhance monitoring, alerting, and observability capabilities across applications and infrastructure.…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in the United States

Based on 951 United States vacancies that list requirements, these are the skills employers ask for most often.

• Communication90% of postings
• Troubleshooting29% of postings
• CRM10% of postings
• Salesforce10% of postings
• English9% of postings
• Jira6% of postings
• Ticketing5% of postings
• Zendesk4% of postings

Similar jobs

• Analyst, Fixed Income Middle Office (Pre & Post Trade Support) · Santander
• Applications Support Analyst - Assistant Vice President · Citi
• Associate Director, Customer Service · Wolters Kluwer
• Technician II Technology Support · UPS
• Customer Service Representative · Gallo Mechanical
• Product Manager (Technical), Product Support Experience · Anthropic