Director, Customer Success
Mastercard · Purchase
Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- Mastercard
- Location
- Purchase
- Employment type
- Full-time
- Posted
- September 10, 2026
About this job
We are recruiting a Director, Customer Success to lead the health, retention, and growth of the Small and Medium Enterprise segment at Mastercard. Oversee strategic accounts, drive revenue outcomes, and engage senior executives. Ideal for experienced leaders in customer success or account management within financial services or fintech.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Most-requested skills in United States
Based on 284 United States vacancies that list requirements, these are the skills employers ask for most often.
- Communication90% of postings
- Troubleshooting28% of postings
- Salesforce15% of postings
- CRM11% of postings
- English7% of postings
- Zendesk4% of postings
- Jira4% of postings
- Ticketing4% of postings
Similar jobs
- Support Associate · Frette
- Director, Enterprise Customer Success · Toast
- University Recruiter - Technical Support Engineering · Verkada
- Senior Customer Success Manager · Stripe
- Customer Service Return Agent (Ronald Reagan Washington National Airport) · SIXT USA
- Sales Engineer 2 (Customer Success) - Denver · Datadog
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card