Director, Enterprise Customer Success

Toast · United States · Remote-friendly

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Company
Toast
Location
United States
Salary
$177,000 — $283,000
Posted
September 9, 2026

About this job

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As the Director of Enterprise Customer Success, you will lead the team responsible for Toast’s largest and most complex customers. The Enterprise segment serves brands operating 500+ locations, where a single customer relationship spans corporate stakeholders, franchise networks, and multi-year rollout programs. You will own the health, retention, and growth of this book of business and lead the leaders who deliver it. This is a builder’s role, and an increasingly global one.…

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Customer Support skills

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Director, Enterprise Customer Success — Toast | NewLuxJob