Senior Customer Service Representative

A.P. Moller - Maersk · United States of America, New Jersey, Edison

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Company
A.P. Moller - Maersk
Location
United States of America, New Jersey, Edison
Employment type
Full-time
Posted
September 10, 2026

About this job

Job Summary The Senior Customer Service Representative serves as the primary point of contact for customers, providing exceptional service and support throughout the transportation and logistics process. This role is responsible for managing customer inquiries, coordinating shipment activities, resolving service-related issues, and ensuring accurate and timely communication between customers, carriers, terminals, and internal stakeholders. The ideal candidate is a seasoned customer service professional with strong leadership abilities, exceptional organizational skills, and a passion for delivering an outstanding customer experience in a fast-paced logistics environment.…

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Most-requested skills in the United States

Based on 1,014 United States vacancies that list requirements, these are the skills employers ask for most often.

  • Communication89% of postings
  • Troubleshooting29% of postings
  • CRM10% of postings
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Customer Support skills

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