Customer Experience Representative, Executive Office
Robinhood · Chicago, IL; Denver, CO; Westlake
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- Company
- Robinhood
- Location
- Chicago, IL; Denver, CO; Westlake
- Salary
- $34 — $40
- Posted
- June 23, 2026
About this job
About the team + role Robinhood’s Customer Experience team plays a critical role in Democratizing Finance for All! We are expanding our core customer experience team adding new executive office and social representatives. These team members play a critical role in the customer experience supporting escalated and high visibility cases. As a Customer Experience Escalations Specialist, you will investigate and resolve sensitive customer cases that require advanced problem-solving, sound judgment, and strong communication. You’ll collaborate with cross-functional partners to ensure timely resolution of complex issues while protecting the customer experience and the Robinhood brand.…
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