Customer Experience Representative, Executive Office

Robinhood · Chicago, IL; Denver, CO; Westlake

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Company
Robinhood
Location
Chicago, IL; Denver, CO; Westlake
Salary
$34 — $40
Posted
June 23, 2026

About this job

About the team + role Robinhood’s Customer Experience team plays a critical role in Democratizing Finance for All! We are expanding our core customer experience team adding new executive office and social representatives. These team members play a critical role in the customer experience supporting escalated and high visibility cases. As a Customer Experience Escalations Specialist, you will investigate and resolve sensitive customer cases that require advanced problem-solving, sound judgment, and strong communication. You’ll collaborate with cross-functional partners to ensure timely resolution of complex issues while protecting the customer experience and the Robinhood brand.

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Customer Experience Representative, Executive Office — Robinhood | NewLuxJob