Customer Care Specialist (Full Time)

Lucid Motors · Southfield

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Company
Lucid Motors
Location
Southfield
Salary
$21 - $25
Posted
August 28, 2026

About this job

This position offers the potential for a hybrid schedule, meaning work-from-home flexibility on Saturdays. This option is not guaranteed and is based on individual performance, reliability, and the ability to work independently. Full time shift hours from 3:30 pm – 12:00 am EDT. Responsibilities include: Handling Customer Support Cases: Providing technical assistance through Phone, Email, SMS and Chat inquiries. Responding to customer concerns with urgency and ownership for resolutions. Updating Tech Tips: Maintaining the company knowledge base by creating, editing and posting brief documents and tech tips. Evaluating troubleshooting Processes: Assessing compatibility between new and updated technology with existing systems.

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Most-requested skills in United States

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  • Communication90% of postings
  • Troubleshooting28% of postings
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Customer Support skills

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Customer Care Specialist (Full Time) — Lucid Motors | NewLuxJob