IT Support Technician

Roblox · San Mateo

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Company
Roblox
Location
San Mateo
Salary
$50.27 — $61.58
Posted
September 4, 2026

About this job

About the Role As an IT Support Technician III within Corporate Engineering, you’ll play a key role in delivering reliable, high-quality technology experiences across Roblox. You’ll independently own complex technical issues and operational needs, while looking beyond the immediate problem to understand why issues occur, how they affect the broader environment, and how we can improve the experience going forward. In this role, responsiveness, preparation, discretion, and attention to detail are critical. Whether supporting our Builders, assisting senior leaders, or ensuring technology is ready for an important company event, you’ll anticipate needs, identify potential risks, and take ownership of delivering a seamless experience.

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IT Support Technician — Roblox | NewLuxJob