Customer Support Associate (Remote)
Squarespace · United States · Remote-friendly
Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- Squarespace
- Location
- United States
- Salary
- $18.50
- Posted
- August 18, 2026
About this job
At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with approximately 450 people between New York, Dublin, and a remote workforce. Customer Support Associates are on the front line working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand. This remote role reports to a Customer Support Team Lead. Your first two weeks at Squarespace will include mandatory virtual training from September 28th - October 9th.…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Most-requested skills in United States
Based on 96 United States vacancies that list requirements, these are the skills employers ask for most often.
- Communication94% of postings
- Troubleshooting27% of postings
- Salesforce22% of postings
- CRM15% of postings
- English12% of postings
- Zendesk6% of postings
- SLA5% of postings
- Jira4% of postings
Similar jobs
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card