Principal Technical Writer - Customer Onboarding
Elastic · United States
Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- Elastic
- Location
- United States
- Salary
- $128,200 — $202,900
- Posted
- September 8, 2026
About this job
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We are looking for a Principal Technical Writer to lead the strategy and execution of our customer onboarding and 'Getting Started' content.…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Most-requested skills in United States
Based on 96 United States vacancies that list requirements, these are the skills employers ask for most often.
- Communication94% of postings
- Troubleshooting27% of postings
- Salesforce22% of postings
- CRM15% of postings
- English12% of postings
- Zendesk6% of postings
- SLA5% of postings
- Jira4% of postings
Similar jobs
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card