Product Lead, Support Experience

About this job

About the team The Support Experience group develops and applies technology at all points of the user support journey to solve customer problems at scale, keeping millions of business running and unlocking growth across Stripe’s product suite. What you’ll do As a Product Lead for Support Experience, you will be devising strategy, developing product requirements, and driving execution for critical initiatives that create a world-class support experience for all of Stripe’s customers and users. You’ll be at the forefront of applied AI, solving problems for businesses and consumers, and redefining what great can look like. You’ll be leading and growing a team of experienced Product Managers who have a track record of delivering high-impact products that elevate the support experience for…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in the United States

Based on 954 United States vacancies that list requirements, these are the skills employers ask for most often.

• Communication90% of postings
• Troubleshooting29% of postings
• CRM10% of postings
• Salesforce10% of postings
• English9% of postings
• Jira6% of postings
• Ticketing4% of postings
• Zendesk4% of postings

Similar jobs

• Laboratory Sample Management Support - Multiple Shifts Available · Eurofins USA Environment Testing
• Laboratory Sample Support · Eurofins USA Environment Testing
• Sample Support Technician · Eurofins USA Environment Testing
• Associate Customer Success Manager - Denver · Datadog
• Sample Support Specialist - 2nd Shift · Eurofins USA Environment Testing
• IT Intern, IT Support - Winter 2027 · 1Password