Contract Onboarding Manager (m/w/d)

About this job

The Contract Onboarding Manager is responsible for leading the Terminal Contract Onboarding Team and ensuring the seamless, timely, and compliant onboarding of merchant terminal contracts. The role oversees the end-to-end lifecycle of terminal contract setup and related back-office activities, ensuring an excellent customer experience while balancing operational efficiency, quality, and scalability. The Contract Onboarding Manager acts as the key interface between Sales, Customer Service, Technical Support, Logistics, Finance, Product, and IT teams to ensure smooth onboarding operations and continuous process improvement. The role is accountable for operational performance, team development, capacity planning, and driving automation initiatives that support Nexi Switzerland's growth…

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Most-requested skills in Switzerland

Based on 444 Switzerland vacancies that list requirements, these are the skills employers ask for most often.

• Leadership55% of postings
• Strategy55% of postings
• Stakeholder Management45% of postings
• Budgeting26% of postings
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• Project Management18% of postings
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• Team Leadership7% of postings

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