German-speaking Customer Support Agent in Sofia, Bulgaria 🇧🇬

About this job

Ready for your next chapter in Sofia? 🇧🇬 Sofia combines city life with a relaxed lifestyle. Enjoy a coffee downtown in the morning and head to the mountains after work. The city offers affordable living, great food, and a mix of warm summers and snowy winters. And with a flat 10% income tax, you get to keep more of what you earn. Join our client’s team as a German-speaking Customer Support Agent and become part of an international customer service team supporting one of the world’s leading global brands. What You’ll Do Support customers and assist them with their questions and requests Communicate with customers via phone, email and chat Provide friendly, professional and efficient customer service Understand customer needs and find the best possible solutions Follow internal processes and…

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Most-requested skills in Switzerland

Based on 99 Switzerland vacancies that list requirements, these are the skills employers ask for most often.

• German70% of postings
• Communication61% of postings
• English56% of postings
• Troubleshooting28% of postings
• CRM14% of postings
• Ticketing13% of postings
• Live Chat4% of postings
• Jira2% of postings

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