Swedish Customer Service Agent in Greece - Remote

About this job

Looking for a role where your love for the Swedish language and helping others plays a major factor? We are hiring on behalf of our client for the role of Swedish Customer Service Agent - Remote in Greece! In this opportunity, you will be part of a fast-paced team, enjoying flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service. Responsibilities Manage incoming chat, mail or phone calls. Identify and assess customers' needs to achieve satisfaction. Build relations of trust through open and interactive communication. Provide accurate, valid, and complete information by using the methods/tools. Keep records of customer interaction, process customer accounts and file documents. Follow communication procedures, guidelines, and policies. Requirements Fluency in Swedish (C1 - C2) Very good command of English (B2 - C1) Good MS Office skills. Strong phone contact handling skills and active listening Excellent communication and presentation skills. Customer orientation and ability to adapt/respond to different types of characters. Ability to multi-task, prioritize, and manage time effectively. Benefits Competitive Salary Monthly Bonuses Meal Vouchers Health care benefits and numerous other discounts Continuous Training and access to Educational Platforms Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in Sweden

Based on 478 Sweden vacancies that list requirements, these are the skills employers ask for most often.

• Communication78% of postings
• English32% of postings
• CRM16% of postings
• Troubleshooting7% of postings
• Salesforce6% of postings
• SLA5% of postings
• Zendesk3% of postings
• German3% of postings

Similar jobs

• Technical Support Engineer · Evolabel AB
• VAT & Tax Process Support · JobBusters Aktiebolag
• Onsite IT-support · Thalamus it consulting AB
• Multilingual Customer Service & Office Administrator · Smart Val Redovisning Sverige AB
• Teknisk support (extraarbete) | Lernia | Ludvika · Lernia Bemanning AB
• Supportadministratör till Varuförsörjningen - Region Uppsala · Bravura Sverige AB