Multilingual Customer Service & Office Administrator

About this job

Multilingual Customer Service & Office Administrator Smart Val Redovisning Sverige AB is looking for a reliable, organised and service-oriented Customer Service & Office Administrator to join our growing accounting firm in Sweden. In this role, you will support our daily office operations and maintain regular contact with clients. A significant part of our client base speaks Urdu and Punjabi, so fluency in English and Urdu and is essential. Knowledge of Swedish is considered an advantage. Key Responsibilities Communicate with clients by phone, email and digital channels Receive, organise and follow up client documents Follow up missing information and documentation Assist with invoicing and general administrative tasks Schedule and coordinate client meetings Maintain accurate records and filing systems Respond to general client enquiries Provide administrative support to the accounting team Requirements Bachelor's degree or equivalent qualification Previous experience in administration, customer service or a similar role Fluent in Urdu, Punjabi and English Swedish language skills are an advantage Good computer and office software skills Strong organisational and communication skills Ability to work independently and manage several tasks at the same time Professional, responsible and customer-focused approach We Offer Full-time employment in a growing Swedish accounting firm A varied role combining customer service and administration A professional and supportive working environment Opportunity to work with an international client base Long-term opportunities for professional development Employment: Full-time Employer: Smart Val Redovisning Sverige AB Workplace: Lidköping, Sweden Start date: By agreement Applications are welcome from qualified candidates both within and outside the EU/EEA. How to Apply Please submit your CV together with a short cover letter describing your education, relevant work experience and language skills.

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Most-requested skills in Sweden

Based on 441 Sweden vacancies that list requirements, these are the skills employers ask for most often.

• Communication76% of postings
• English34% of postings
• CRM16% of postings
• Troubleshooting9% of postings
• Salesforce7% of postings
• SLA4% of postings
• German3% of postings
• Ticketing3% of postings

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