BPO Team Leader - Spanish
Cross Border Talents · Salamanca, Castile and León
Don’t apply blind. See how your CV matches this role first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- Cross Border Talents
- Location
- Salamanca, Castile and León
- Posted
- October 26, 2026
About this job
Our client is looking for a Team Leader to manage its operations team within a medical assistance service. The ideal candidate has experience leading teams in a call centre, contact centre, customer service environment, or assistance operations. Main responsibilities Supervise daily operations, identify improvements, and resolve incidents. Support team members with complex medical assistance cases and periods of high demand. Train, coach, motivate, and evaluate team members. Organise operational planning and optimise staffing and resources. Monitor productivity, quality, and operational performance indicators (KPIs). Collaborate with other departments to improve customer experience and service efficiency. Help achieve productivity targets and control operational costs.…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Salaries in Spain
Based on 1,562 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
Similar jobs
- GUEST CONCIERGE - CLUB BY MELIÁ CASA DE LAS ARTES · Meliá Hotels International
- Informador/a Ambiental - Collserola · Anthesis Group
- Nederlands Sprekende CX Specialist Scale-up - Work In Madrid, Spain · Recruitment By Ierotheos
- Danish Speaking Croupier For Online Casino - Work In Madrid, Spain · Recruitment By Ierotheos
- Dutch Speaking Online Casino Host - Work In Madrid, Spain · Recruitment By Ierotheos
- CAMARERO/A RESTAURANTE TAGLIATELLA PUERTO VENECIA ZARAGOZA CON EXPERIENCIA 6 MESES · La Tagliatella
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card