Trust and Safety Agent - German Speaking (Tue-Sat)

Rover · Spain

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Company
Rover
Location
Spain
Employment type
Full-time
Salary
€35,405 - €42,915
Posted
August 27, 2026

About this job

Your Responsibilities: Effectively prioritize competing high priority internal and external customer demands Manage a large volume of high severity, dynamic customer contacts with attention to detail, ownership, and follow-through Educate users on how to maintain safety and security while being responsible members of the Rover community Handle escalated customer contacts and appropriately escalate concerns to your leader when appropriate Thoughtfully, decisively, and neutrally investigate Trust & Safety cases with high complexity and high sensitivity, maintaining customer satisfaction and Rover's Brand image Exhibit the ability to make quick and accurate decisions under pressure Consistently remain empathetic, and compassionate in high stakes emergency situations, and guide customers to

This is a short summary.

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Salaries in Spain

Based on 1,005 postings that disclose pay.

Median salarygross / year
€22,000
€17,500Typical range€30,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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Trust and Safety Agent - German Speaking (Tue-Sat) — Rover | NewLuxJob