Trust and Safety Agent - German Speaking (Tue-Sat)

Sobre este empleo

Your Responsibilities: Effectively prioritize competing high priority internal and external customer demands Manage a large volume of high severity, dynamic customer contacts with attention to detail, ownership, and follow-through Educate users on how to maintain safety and security while being responsible members of the Rover community Handle escalated customer contacts and appropriately escalate concerns to your leader when appropriate Thoughtfully, decisively, and neutrally investigate Trust & Safety cases with high complexity and high sensitivity, maintaining customer satisfaction and Rover's Brand image Exhibit the ability to make quick and accurate decisions under pressure Consistently remain empathetic, and compassionate in high stakes emergency situations, and guide customers to…

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Salarios en España

Basado en 1005 ofertas que indican el salario.

Estimado a partir del salario anunciado en nuestras fuentes: cifras brutas anuales orientativas, no una oferta.

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