Technical Customer Success Manager – Italian Market
Fonio.ai · Barcelona
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- Company
- Fonio.ai
- Location
- Barcelona
- Employment type
- Full-time
- Salary
- €60,000 to €80,000
- Posted
- June 1, 2026
About this job
🚀 THE ROLE As Technical Customer Success Manager for Italy, you are the main point of contact for our SMB customers once they’ve signed. You own their success, satisfaction and retention end to end. You actively build each relationship, find what drives value for the customer and make sure they get the most out of fonio. Most of your time is spent in calls and meetings with customers and on implementing or improving their setups. WHAT TO EXPECT - Portfolio ownership: Own a portfolio of Italian SMB customers across their full lifecycle with fonio. - Customer engagement: Build relationships, surface value and find new use cases for AI agents to keep customers engaged.…
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