Technical Customer Success Manager – Italian Market

Sobre este empleo

YOUR ROLE As Customer Success Manager for the Italian market, you are the primary point of contact for your customer cohort (of SMBs) once they've signed. You own their success, satisfaction, and retention end to end. You actively build relationships, identify value drivers, and ensure every customer gets the most out of fonio. You'll spend most of your time in calls and meetings with customers. WHAT TO EXPECT - Own a portfolio of Italian SMB customers across their full lifecycle - Build relationships, surface value, and find new use cases for AI agents to keep customers engaged - Run check-ins and proactive calls based on usage signals (low engagement, expansion opportunities, setup friction) - Work with a ready-made pipeline and clear playbooks, with room to test your own initiatives -…

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Salarios de Director en España

Basado en 59 ofertas que indican el salario.

Estimado a partir del salario anunciado en nuestras fuentes: cifras brutas anuales orientativas, no una oferta.

Competencias más demandadas en España

Según 716 ofertas en España que detallan sus requisitos, estas son las competencias más pedidas por las empresas.

• Stakeholder Management57% de las ofertas
• Strategy50% de las ofertas
• Leadership38% de las ofertas
• Project Management28% de las ofertas
• Budgeting21% de las ofertas
• Coaching13% de las ofertas
• Agile/Scrum12% de las ofertas
• Team Leadership6% de las ofertas

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