B2B Operations Manager - Customer Experience

About this job

We are looking for a B2B Operations Manager – Customer Experience to lead and scale our B2B support operations globally. This is a high-impact role at the core of the business, where you will own the performance, scalability, and evolution of our B2B operations supporting Travel Advisors. You will be responsible for building a scalable operating model capable of handling increasing volumes and complexity, while maintaining high standards in customer experience and operational efficiency. This role goes beyond day-to-day management — it requires strong ownership, data-driven decision-making, and the ability to design systems that perform under pressure and scale sustainably.…

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Manager salaries in Spain

Based on 62 postings that disclose pay.

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Spain

Based on 716 Spain vacancies that list requirements, these are the skills employers ask for most often.

• Stakeholder Management57% of postings
• Strategy50% of postings
• Leadership38% of postings
• Project Management28% of postings
• Budgeting21% of postings
• Coaching13% of postings
• Agile/Scrum12% of postings
• Team Leadership6% of postings

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