Customer Care & Onboarding - Netherlands 🇳🇱 Dutch Speaker
Qonto · Barcelona
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- Company
- Qonto
- Location
- Barcelona
- Employment type
- Full-time
- Salary
- 20–30 K
- Posted
- July 2, 2024
About this job
------------------------------------------------------------------------------------------------------ Join us as Customer Care Agent Netherlands and help Dutch SMEs and freelancers succeed with Qonto. The Customer Care team guides and helps our clients, and we’re proud of our 4.6/5 customer satisfaction. We keep pushing it higher as we scale our Dutch-market support. You’ll join a growing team in Barcelona, led by Cristina Martel García. ➡️ What you’ll do Be a Qonto Ambassador: You’ll delight our Dutch customers with sharp, fast support by email, chat and phone, both inbound and outbound. Be the voice of our customers: You’ll surface insights and flag root causes, then contribute around one improvement a month through our PDCA cycles.…
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