Application Support Specialist - 2nd Level Support 100%
Julius Baer Group · Madrid
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- Company
- Julius Baer Group
- Location
- Madrid
- Posted
- September 29, 2026
About this job
YOUR CHALLENGE Ensure the smooth operation of core banking applications, focusing on application management (2nd-level support) Process incident tickets generated by monitoring systems and the local service desk within agreed SLAs Coordinate and communicate effectively between incident managers, application service owners, 3rd-level support, other IT/Agile teams, and business stakeholders Act as the local administrative Manager Take over periodical on-call duty (weekly 24/7 rotation) Administer change requests and ensure proper execution of application-related processes Participate in periodic release activities, including weekend deployments Contribute to projects related to operational aspects of existing or newly integrated applications Perform routine data cleansing and maintenance of…
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