Application Support Specialist - 2nd Level Support 100%

Sobre este empleo

YOUR CHALLENGE Ensure the smooth operation of core banking applications, focusing on application management (2nd-level support) Process incident tickets generated by monitoring systems and the local service desk within agreed SLAs Coordinate and communicate effectively between incident managers, application service owners, 3rd-level support, other IT/Agile teams, and business stakeholders Act as the local administrative Manager Take over periodical on-call duty (weekly 24/7 rotation) Administer change requests and ensure proper execution of application-related processes Participate in periodic release activities, including weekend deployments Contribute to projects related to operational aspects of existing or newly integrated applications Perform routine data cleansing and maintenance of…

Esto es un breve resumen.

¿Quieres saber si encajas? Compara tu CV con este puesto: gratis, en 30 segundos.

Competencias más demandadas en España

Según 297 ofertas en España que detallan sus requisitos, estas son las competencias más pedidas por las empresas.

• Communication53% de las ofertas
• Troubleshooting44% de las ofertas
• CRM38% de las ofertas
• English29% de las ofertas
• Live Chat20% de las ofertas
• German11% de las ofertas
• Ticketing6% de las ofertas
• Zendesk4% de las ofertas

Empleos similares

• Spanish Speaking Transportation Customer Experts - Work Remote In Greece · Mercier Consultancy Group
• Spanish Speaking Customer Experts for Cloud Platform - Work In Athens, Greece · Mercier Consultancy Group
• Spanish Speaking Customer Experts for Electronics Leader - Work Remote In Greece · Mercier Consultancy Group
• Spanish Speaking Customer Expert for Cyber Security - Work In Athens, Greece · Mercier Consultancy Group
• Spanish Speaking Customer Service Agent - Work Remote In Greece · Mercier Consultancy Group
• Head of Customer Operations - Service, Engagement & Claims · MET Group