Senior Director, Global Customer Care, Spend

About this job

About the Role We are looking for a Senior Director of Customer Care Spend to help us continue delivering a 7-star experience to our customers. Perk has a Travel product and a Spend product. This position will specifically focus on the Spend product. This product is newer to the organisation compared to our original Travel product, so there are a lot of building blocks to put in place. You will set the vision and strategy for our operations globally for our Spend product, leading a growing team of in-house professionals to deliver world-class service. You’ll be accountable for customer satisfaction, team performance, and operational excellence while helping shape the future of Perk’s global Customer Care organisation.…

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