Senior Director, Global Customer Care, Spend

Sobre este empleo

About the Role We are looking for a Senior Director of Customer Care Spend to help us continue delivering a 7-star experience to our customers. Perk has a Travel product and a Spend product. This position will specifically focus on the Spend product. This product is newer to the organisation compared to our original Travel product, so there are a lot of building blocks to put in place. You will set the vision and strategy for our operations globally for our Spend product, leading a growing team of in-house professionals to deliver world-class service. You’ll be accountable for customer satisfaction, team performance, and operational excellence while helping shape the future of Perk’s global Customer Care organisation.…

Esto es un breve resumen.

¿Quieres saber si encajas? Compara tu CV con este puesto: gratis, en 30 segundos.

Competencias más demandadas en España

Según 205 ofertas en España que detallan sus requisitos, estas son las competencias más pedidas por las empresas.

• Communication50% de las ofertas
• Troubleshooting40% de las ofertas
• English36% de las ofertas
• CRM33% de las ofertas
• Live Chat14% de las ofertas
• German10% de las ofertas
• Zendesk5% de las ofertas
• Salesforce5% de las ofertas

Empleos similares

• Information Security Support Specialist (m/f/d) · Allianz
• Technical Customer Success Manager · Hubtype
• VP Customer Success Management · SumUp
• Road Logistics Customer Care & Operations Specialist · Kuehne+Nagel
• Hospitality Customer Experience - French Speaker (Back Office) · Ukio
• B2B Customer Success Coordinator (Amadeus) · Exoticca