Workplace Solutions - Service Desk Training Facilitator
JPMorgan Chase · Lisboa
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- Company
- JPMorgan Chase
- Location
- Lisboa
- Posted
- October 6, 2026
About this job
If you are seeking a team orientated role that promotes development, progression and outstanding service delivery this may be the position for you. As a Training Facilitator within a global Service Desk team you will play an important part in a financial, heavily regulated environment. This role designs, schedules, and delivers onboarding, recurring development, and change-driven training while aligning regional trainers to ensure a consistent experience across regions and time zones. The facilitator will partner with Service Desk leadership, Support/Coordination teams, SMEs, and Learning & Development to prioritize training needs, measure effectiveness, and drive continuous improvement.…
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