Care Services Manager
Nokia · Portugal
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- Company
- Nokia
- Location
- Portugal
- Posted
- November 6, 2026
About this job
As a Care Services Manager, you will oversee the operational delivery of Care Services for assigned customers, ensuring contractual commitments, service quality targets, and customer expectations are consistently achieved. You will manage service performance, team workload, escalations, and operational efficiency while maintaining strong customer relationships and driving continuous improvement. Working closely with customers, Care delivery teams, program managers, and other stakeholders, you will ensure effective case management, service governance, transition activities, and successful delivery of support services throughout the customer lifecycle. Manage the delivery of Care Services, including case handling, emergency support, and software upgrade services.…
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Most-requested skills in Portugal
Based on 316 Portugal vacancies that list requirements, these are the skills employers ask for most often.
- Leadership54% of postings
- Strategy50% of postings
- Stakeholder Management50% of postings
- Project Management21% of postings
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- Team Leadership7% of postings
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