Franchise Governance & Standards Manager
Emma - The Sleep Company · Lisbon
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- Company
- Emma - The Sleep Company
- Location
- Lisbon
- Employment type
- Full-time
- Posted
- November 5, 2026
About this job
What you’ll do: Own the franchise operations manual and the sales playbook, from first draft to published version. Turn brand, visual merchandising, service and product expectations into clear rules a store team can apply on day one. Work with Sales Excellence and Ops Readiness to test every standard on a real shopfloor before it goes out. Align each standard with Legal and Compliance, including local franchise requirements in each market, and make sure the franchise agreement and the operations manual say the same thing. Design the audit and compliance framework, including how we handle repeated gaps. Set up internal governance: who owns a standard, who approves it and who signs off changes.…
This is a short summary.
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