Technical Support Specialist

About this job

We are recruiting a Technical Support Specialist who will work remotely from Portugal. As a Technical Support Specialist, you will join a team that operates as a second point of contact for Aircall's customers across the globe. You will work directly with them to help solve complex technical and operational questions. As a Technical Support Specialist, you will have a direct impact on their ability to make and receive phone calls, leverage the right products/integrations and grow their business. Every day you will be working with multiple teams across Aircall, such as Success, Engineering, Product, Onboarding, and Sales to provide white-glove service and support. Our team is customer-focused, highly motivated, and thrives on our shared success.…

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Most-requested skills in Portugal

Based on 296 Portugal vacancies that list requirements, these are the skills employers ask for most often.

• Troubleshooting56% of postings
• Communication43% of postings
• CRM27% of postings
• English20% of postings
• Live Chat14% of postings
• German11% of postings
• Ticketing4% of postings
• Zendesk3% of postings

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