Swedish Digital Support Agent

About this job

🌍 We are offering a great work experience in Lisbon, Portugal for a role as a Swedish Digital Support Agent. Why a Swedish Digital Support Agent role is great for your professional and personal development: • Live in Lisbon, Portugal and embrace multicultural experiences • Represent a global brand • Fast-track career development opportunity How your day-to-day in this role would look like: • Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude • Solving problems and creating positive experiences for every customer you speak with • Following the brand's guidelines and quality standards on every interaction • Logging and updating customer interactions in the relevant systems • Working closely with your team to keep improving the service you…

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Most-requested skills in Portugal

Based on 219 Portugal vacancies that list requirements, these are the skills employers ask for most often.

• Communication56% of postings
• Troubleshooting44% of postings
• English36% of postings
• CRM22% of postings
• German16% of postings
• Live Chat14% of postings
• Ticketing4% of postings
• Salesforce2% of postings

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