Customer Support Agent (Lisbon - Portugal)

About this job

Our Customer Support Team is here to deliver first-class support in a simple, effective, and timely manner to our growing Dashlane community. Your day-to-day will be focused on handling technical queries from our customers through a wide range of channels including email, chat, phone, and social media. Those queries could range from account questions, billing-related inquiries, and support ranging from basic how-to questions about the app to more complex questions that may require escalations. We are looking for people who are passionate about helping others and are interested in technology and the latest technology trends. This is the perfect role for someone who already has a strong background or relevant experience in technical customer support and who has ideally worked in…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in Portugal

Based on 295 Portugal vacancies that list requirements, these are the skills employers ask for most often.

• Troubleshooting56% of postings
• Communication43% of postings
• CRM27% of postings
• English20% of postings
• Live Chat14% of postings
• German11% of postings
• Ticketing4% of postings
• Zendesk3% of postings

Similar jobs

• Dutch-speaking Customer Agent · Atlean World
• German Customer Advisor - Lisbon · speakit
• Senior Support Engineer - Escalation and Automation (remote work) · TuxCare
• German Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria · Recruitment By Ierotheos
• French Speaking Player Support Specialist - Work In Sofia, Bulgaria · Recruitment By Ierotheos
• Learning Operations & Customer Care Intern · Nokia