Learning Operations & Customer Care Intern

Nokia · Portugal

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Company
Nokia
Location
Portugal
Employment type
Internship
Posted
November 4, 2026

About this job

We are seeking an enthusiastic, proactive, and well-organized Co-op/Intern to join the Knowledge Services Business Operations Customer Care team within Nokia Network Infrastructure (NI). In this role, you will support front-line inquiry resolution, help maintain portal content and operational documentation, generate reports and analytics, and provide operational support to the Sales CaDe (Career Development & Learning) team across its live session workflows. Respond to information requests, inquiries, and customer care tickets from global customers and internal stakeholders across multiple digital platforms. Maintain website and learning portal content, operational documentation, and related communications materials.…

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Most-requested skills in Portugal

Based on 295 Portugal vacancies that list requirements, these are the skills employers ask for most often.

  • Troubleshooting56% of postings
  • Communication43% of postings
  • CRM27% of postings
  • English20% of postings
  • Live Chat14% of postings
  • German11% of postings
  • Ticketing4% of postings
  • Zendesk3% of postings
Customer Support skills

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